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Quality Update

April 2004 
 




Short Cuts

PICTURE TO THE WORLD IS A CLICK AWAY
For the past two years, the Center for Innovation in Quality Patient Care has made its presence felt throughout Hopkins Hospital by assisting front-line staff in developing projects that help eliminate medical errors and improve the way care is delivered. Now, the Center aims to share this pioneering work, its tools of the trade and the experiences of its experts around the world through a new Web site, www.hopkinsquality.com.

Surfing the site, visitors can examine case studies, such as improving ICU communication with daily goal sheets, or reducing catheter-related bloodstream infections. It offers information on tools that professionals can use to start their own quality interventions, and updates about Center-sponsored seminars and symposiums on practical approaches to quality and safety programs. The Web site also includes an electronic version of Quality Update.

GOING SOUTH OF THE BORDER
When the staff of a Hopkins Hospital inpatient unit wants assistance in piloting a project to improve patient care, the Center sends one of its experts across the street. This expertise also is being spread beyond this country’s borders. Last November, for example, in the successful quality expo organized by the Mexican Society for Quality in Patient Care in Mexico City.

Richard Davis, the Center’s executive director, talked about leadership’s role in championing quality improvement to healthcare chieftains from both private and public sectors. Cheryl Dennison, Center director of research and operations, spoke about Hopkins’ cutting-edge work in patient safety, and Hopkins Hospital and Health System Vice President for Human Resources Pamela Paulk explained the correlation between employee and patient satisfaction. Another group of Hopkins experts has been invited to participate in the Mexican society’s next quality expo in October 2004.


 

 

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